Terms of Service
TERMS OF SERVICE
OVERVIEW
Welcome to UNDRCTRL. The terms “we”, “us” and “our” refer to UNDRCTRL. UNDRCTRL operates this website and online store, including all related information, content, features, tools, products, and services (collectively, the “Services”), to provide users with a curated shopping experience. UNDRCTRL is powered by Shopify, which enables us to provide the Services.
These Terms of Service (“Terms”), together with any policies referenced herein, govern your access to and use of the Services. Please read these Terms carefully, as they contain important information regarding your legal rights, limitations of liability, and assumption of risk.
By accessing, browsing, interacting with, or placing an order through the Services, you acknowledge that you have read, understood, and legally agreed to be bound by these Terms and all applicable policies, whether or not you have reviewed them in full. If you do not agree to these Terms, you must discontinue use of the Services.
SECTION 1 – ACCESS AND ACCOUNT
By using the Services, you represent that you are at least the age of majority in your jurisdiction or are accessing the Services under appropriate supervision.
To place an order or use certain features of the Services, you may be required to provide personal information including your email address, billing details, payment information, and shipping address. You represent and warrant that all information provided is accurate, current, and complete.
You are solely responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.
SECTION 2 – PRODUCTS AND REPRESENTATION
We make reasonable efforts to display product information, descriptions, and images accurately. However, actual product colors, textures, and appearance may vary depending on device settings and display configurations.
All product descriptions, pricing, and availability are subject to change without notice. We reserve the right to modify, limit, or discontinue any product at our sole discretion.
We do not guarantee that any product will meet individual expectations or specific requirements.
SECTION 3 – ORDERS AND PURCHASES
Placing an order constitutes an offer to purchase. UNDRCTRL reserves the right to accept or decline any order at its sole discretion. An order is considered accepted only after payment has been successfully processed and confirmation has been issued.
By placing an order, you acknowledge that the decision to purchase is made voluntarily and at your own discretion. All purchases are undertaken at the customer’s sole responsibility, and the customer accepts any risks associated with placing an order.
Once an order is accepted, cancellation requests may not be accommodated. In rare cases where a product becomes unavailable after an order is placed, the order may be cancelled and the customer will be notified accordingly.
SECTION 4 – PRICING AND PAYMENTS
Prices, promotions, and discounts are subject to change without prior notice. The price charged will be the price displayed at the time of checkout.
You agree to provide valid, authorized, and complete payment information and confirm that you are legally permitted to use the selected payment method. You are responsible for all charges incurred, including applicable taxes and shipping fees.
SECTION 5 – SHIPPING AND DELIVERY
Shipping and delivery timelines are estimates only and are not guaranteed. UNDRCTRL is not responsible for delays caused by shipping carriers, customs clearance, logistical issues, incorrect address details, or circumstances beyond our reasonable control.
In the event that an order cannot be delivered due to unforeseen or uncontrollable circumstances, including but not limited to operational constraints, carrier failure, force majeure events, or external disruptions, UNDRCTRL shall not be held responsible for such non-delivery.
Once an order is handed over to the carrier, ownership and risk of loss transfer to the customer.
SECTION 6 – ASSUMPTION OF RISK
By using the Services and placing an order, you expressly acknowledge and agree that all transactions are undertaken entirely at your own risk. The responsibility for the outcome of any purchase, including delivery or non-delivery, rests solely with the customer.
UNDRCTRL does not assume responsibility for outcomes resulting from circumstances beyond its reasonable control.
SECTION 7 – REFUNDS AND NON-FULFILLMENT
Any returns, refunds, or exchanges, if applicable, are governed strictly by our Refund & Return Policy.
To the fullest extent permitted by applicable law, in cases where an order cannot be fulfilled or delivered due to unforeseen circumstances beyond our control, customers shall not be entitled to claim refunds, compensation, or damages, and acknowledge that such risks are assumed at the time of purchase.
SECTION 8 – INTELLECTUAL PROPERTY
All content available through the Services, including but not limited to text, images, graphics, logos, designs, layouts, and branding, is the property of UNDRCTRL or its licensors and is protected by applicable intellectual property laws.
You may access the Services for personal, non-commercial use only. Any unauthorized reproduction, distribution, modification, or exploitation of content is prohibited.
SECTION 9 – THIRD-PARTY SERVICES AND LINKS
The Services may include links to or integrations with third-party tools or websites. UNDRCTRL does not control and is not responsible for the content, accuracy, or practices of third-party services. Accessing such services is done entirely at your own risk.
SECTION 10 – RELATIONSHIP WITH SHOPIFY
UNDRCTRL is powered by Shopify. However, all transactions and purchases made through this website are conducted directly between you and UNDRCTRL.
You acknowledge and agree that Shopify is not responsible for any aspect of sales, fulfillment, disputes, or liabilities arising from transactions conducted through this store, and you expressly release Shopify and its affiliates from any related claims.
SECTION 11 – DISCLAIMER OF WARRANTIES
The Services and all products are provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied.
UNDRCTRL does not guarantee uninterrupted, secure, or error-free access to the Services.
SECTION 12 – LIMITATION OF LIABILITY
To the maximum extent permitted by law, UNDRCTRL shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of the Services or from any purchase made through the website, including but not limited to claims related to order non-delivery, third-party failures, or operational disruptions.
SECTION 13 – TERMINATION
UNDRCTRL reserves the right to suspend or terminate access to the Services at any time, without notice, if these Terms are violated.
SECTION 14 – GOVERNING LAW
These Terms of Service shall be governed and construed in accordance with the laws applicable in India, without regard to conflict-of-law principles.
SECTION 15 – CHANGES TO TERMS
UNDRCTRL reserves the right to modify these Terms at any time. Updates will be posted on this page, and continued use of the Services constitutes acceptance of the revised Terms.
SECTION 16 – CONTACT INFORMATION
For questions regarding these Terms of Service, please contact us at:
Email: support@undrctrl.com
Address: India